Cancellation & Refund Policy

1. Tour Cancellation Policy
If a customer wishes to cancel a confirmed booking, the applicable cancellation charges will be deducted from the total package cost.

The tour package consists of two components: Flight Bookings and Land Package Bookings. Separate cancellation terms apply to each component.

2. Flight Cancellation
Flight cancellation charges and refunds will be governed by the respective airline's cancellation and refund policies.

3. Land Package Cancellation
The following cancellation charges will apply based on the number of days remaining before the scheduled tour commencement date:

• More than 60 days before arrival: 13% of the total package cost will be deducted as a non-refundable processing and administrative fee.
• 60 to 45 days before arrival: 25% of the total package cost will be charged as a cancellation fee.
• 44 to 31 days before arrival: 50% of the total package cost will be charged as a cancellation fee.
• 30 days or less before arrival: 100% of the total package cost will be charged as a cancellation fee.

The above cancellation percentages are inclusive of the processing and administrative charges and will not be charged separately.

4. No-Show Policy
In case of a no-show, failure to arrive on the scheduled travel date, or failure to utilize the booked services without prior written cancellation, no refund will be provided.

5. Refund Processing
Wherever a refund is applicable, the eligible amount will be processed after deducting the relevant cancellation charges and applicable fees. Refund processing time may vary depending on the payment method and financial institution.

6. Important Information
All cancellation requests must be submitted in writing to Chinar Holidays Kashmir.
Flight cancellation charges will be calculated separately according to the airline's applicable policy.
Any non-refundable bookings, including certain hotel reservations, transportation arrangements or activities, will be subject to the respective supplier's cancellation terms.
Guests are advised to carefully review the cancellation policy before confirming their bookings.
Chinar Holidays Kashmir reserves the right to apply the above cancellation terms to all confirmed bookings.


Refunds
Where a refund is due, it is processed back to the original payment method within a reasonable number of business days.

Force Majeure
In case of weather closures, strikes, or circumstances beyond our control, we will work with you on rescheduling where possible.

Contact us directly for the exact cancellation terms of your specific booking.